Content prepared by Kara Stefan Communications
1 Knowledge@Wharton. May 31, 2016. “How Millennials, Gen Xers and Baby Boomers Shop Differently.” http://knowledge.wharton.upenn.edu/article/new-tools-answer-age-old-question-of-what-do-customers-want/. Accessed June 10, 2016.
2 Knowledge@Wharton. May 16, 2016. “Omni-channel Is so 2010 – but Retail Still Hasn’t Figured it Out.” http://knowledge.wharton.upenn.edu/article/omni-channel-2010-retailers-still-struggling-adapt/. Accessed June 10, 2016.
3 VendHQ. May 20, 2016. “Retail trends & predictions: 2016.” https://www.vendhq.com/university/retail-trends-and-predictions-2016. Accessed June 10, 2016.
4 Deloitte. 2016. “Retail Trends 2016: Redefining convenience.” http://www2.deloitte.com/uk/en/pages/consumer-business/articles/retail-trends-2016.html. Accessed June 10, 2016.
5 Arram Kang. KPMG. May 2016. “Three key trends transforming the face of retail.” http://www.kpmgtechgrowth.co.uk/trendsinretail/. Accessed June 10, 2016.
6 Tracey Wallace. BigCommerce.com. June 6, 2016. “What Brands Need to Know About Omni-Channel Retail and Modern Consumer Shopping Habits.” https://www.bigcommerce.com/blog/omni-channel-retail/. Accessed June 10, 2016.
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